Kanervapolku 4 D 12
English – Professional working proficiency
Business Information Technology, System Administration
Thesis: Backing Up A Virtualized Environment
2008 – 2012
Kainuu Vocational College
Datanomi, qualification in Information and Communications Technology
2005 – 2008
First line helpdesk for OpenStack cloud environment, various tasks for DIGITICE Finland cluster member companies and lectures at Kajaani University of Applied Sciences on OpenStack.
Workstation setups from installing software to installing workstations to end-users. Resolving helpdesk tickets and going to users to solve problems. Some small network tasks.
January 2008 – May 2008
Operating system upgrades, network changes and website coding.
Senior Staff Member
January 2009 – Present
Testing applications before they are released to the public, providing support for applications made by Bluelight Dev.
Senior Staff Member
December 2007 – Present
Beta-testing, suggesting new features, end-user support. I was “Head of Support Services” between 2008-2010. I made sure users got good support, instructions were correct and up-to-date in database.
Zybez Runescape Help
December 2006 – December 2008
Working in 20-40 people group to make new content, develop site and check user reports on wrong information on site.
December 2008 – September 2009
Leading content team, giving out tasks and assisting Head of Content.
September 2009 – June 2010
User control of the website, developing website, ultimately leading the content team members and leaders.
April 2009 – February 2010 and December 2010 – October 2012
Playing music on online radio to 20-300 listeners
October 2011 – October 2012
Playing music on online radio, supervising playlists and overall radio activities and leading radio team consisting of 15-30 people.
December 2009 – October 2011
Keeping the forums clean of spam
and malware. Punishing users who break rules (racism, flaming etc) and taking part in smaller decisions concerning the forum. The forum has about 1.2 million registered users.
October 2011 – October 2012 and September 2015 – Present
Banning users who break rules, supervising moderators, taking part in more important decisions concerning the forum. User and forum control on forum’s admin control panel
Windows XP, Vista, 7, 10,
Server 2008; Ubuntu, Debian, CentOS
VMware ESXi, OpenStack
Adobe Photoshop, Adobe After Effects,
PHP, Bash, Python
DJI Phantom 3 Advanced
Apache, Percona, Redmine,
Active Directory, OpenLDAP
Logwatch, Nagios, New Relic
04/2012 – Microsoft Certified Professional
08/2014 – LFS101x: Introduction to Linux